Refund Policy

PropCFO offers monthly and annual subscription plans. Subscription fees, billing cycles, plan features, and renewal terms are displayed at checkout or in the applicable subscription page.

PropCFO may offer a 14-day free Pro trial with no credit card required.

Unless otherwise stated at sign-up:

(a) you will not be charged automatically at the end of the free trial;

(b) you must affirmatively select a paid plan and provide payment information to continue using paid Pro features; and

(c) if you do not subscribe before the trial expires, your access to Pro features and account functionality will expire, and logging into your account may direct you to the subscription page.

Paid subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. Monthly plans renew monthly. Annual plans renew annually.

By purchasing a paid subscription, you authorize PropCFO and its payment processor to charge your payment method for recurring subscription fees, applicable taxes, and other charges until you cancel.

You may cancel your subscription through your account billing settings or by contacting PropCFO at support@propcfo.com.

Cancellation takes effect at the end of the then-current billing period. After cancellation, you will generally retain access to paid features through the end of the current billing period.

Because PropCFO provides access to subscription software and related digital services, PropCFO does not provide partial refunds, prorated refunds, credits, or refunds for unused time, unused features, downgrades, failure to use the Services, accidental purchase, change in business needs, or cancellation after a renewal date, except where required by law or expressly approved by PropCFO in writing.

Annual subscriptions are billed in advance for the annual term. Canceling an annual subscription prevents renewal at the end of the annual term but does not entitle you to a prorated refund for the remaining portion of the term, except where required by law or expressly approved by PropCFO in writing.

Monthly subscriptions are billed in advance for the monthly term. Canceling a monthly subscription prevents renewal at the end of the monthly term but does not entitle you to a prorated refund for the remaining portion of the term, except where required by law or expressly approved by PropCFO in writing.

If a payment fails, PropCFO may retry the payment, request updated payment information, suspend paid features, downgrade the account, or terminate the subscription.

Chargebacks. If you believe you were charged in error, please contact PropCFO before initiating a chargeback so we can resolve the issue. Initiating a chargeback without first contacting us may result in suspension or termination of your account, and PropCFO reserves the right to dispute chargebacks that are inconsistent with these Terms and this Policy.

Subscription fees are exclusive of applicable taxes unless stated otherwise. Taxes are non-refundable except where required by law.

If you experience technical issues, please contact support@propcfo.com. PropCFO may attempt to resolve the issue, provide support, or, in its discretion, issue a credit or refund. Technical issues do not automatically entitle you to a refund unless required by law.

Nothing in this Refund Policy limits any non-waivable refund, cancellation, chargeback, consumer-protection, or automatic-renewal rights you may have under applicable law.

Refund and billing questions may be sent to support@propcfo.com.